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Great place! Very professional and HONEST mechanic!! Highly recommend!
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Karen Emmerson
2021, November 6, 1:39 am
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I called late on a Friday because I had a flat tire,they fit me in and did not over charge for the inconvenience of staying late. Great service as always! Thanks for helping me get back on the road
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deb per
2021, November 5, 2:32 am
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Always fair pricing and honesty.
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Janine Sowa Davies
2021, October 30, 5:53 pm
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Matt runs a professional, fair business. We have always been satisfied with the work completed by Matt and his staff. When we had an issue with a repair (only once, and something minor), Matt was quick to rectify the situation. As long as our cars need repairs, we will be going to Paris Factory Rides.
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Brenda Crocco
2021, September 15, 4:41 pm
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Matt is excellent at checking his worker's work prior to releasing the vehicle back to the owner, anything wrong it is fixed immediately. He is pleasant and knowledgeable and we feel appreciated as customers.
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Sandy Ferguson
2021, September 3, 1:39 am
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Matt could not be more helpful. Great service.prices reasonable. Highly recommended by me and that is high praise
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Harry Sidhu
2021, August 31, 8:43 pm
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Best in town good friendly environment thanks Matt
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Official KNOTSLIP Youtube Channel
2021, July 28, 10:49 pm
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Second time in… this place is always fair and well priced. No hidden fees and was actually cheaper than all my other quotes. . Would definitely recommend
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Brad Hyndman
2021, July 17, 6:29 pm
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Shout out to Paris factory rides! I got a flat tire early morning Friday they had my truck back to me with my tire patched by just after lunch. Super friendly, price was great and turn around time was incredible.
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Fredrick Robbins
2021, July 17, 5:32 am
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Vary honest they work on every type of vehicle I take my jeep wrangler there its extremely difficult to find honest people and these people are vary honest
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Juliana Gaukel
2021, June 17, 1:42 am
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Professionalism, amazing customer service and excellent work that goes above and beyond… I can't thank Matt enough for taking care of my truck.
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sofia freiburger
2021, June 13, 9:54 pm
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fliping amazing
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Aaron gray
2021, June 9, 8:36 pm
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Without a doubt the absolute best place in the area to take your vehicle
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Harsimranjit Sokhi
2021, April 29, 5:20 pm
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Great customer service and very knowledgeable! Matt did a great job fixing someone else's screw up on my car. Would highly recommend!
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April Foresman
2021, April 29, 4:57 am
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There are really good to us
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John David Heintz
2021, April 11, 1:29 am
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Matt is someone you can trust, without question!
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Bert Johnson
2021, March 2, 6:54 pm
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Best service ever.Friendy and reasonable price.
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Todd Harrison
2021, February 2, 6:29 pm
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Fast oil change service, friendly staff. Trustworthy.
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hazeahp
2021, January 18, 4:21 am
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Recommended by a friend and was good, do recommend
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Joel Powley
2020, December 29, 4:33 pm
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I don’t live that far from Paris Factory and the weather on the day of my service job was a bit on the chilly side, all things considered, I was planning on walking home. This was before the pandemic of course. I left my car keys with the front attendant and let them know I would be back in the afternoon to pick up the car. They asked if I had a ride home and I mentioned the short walk back to my place. They immediately called Matt in from the back to drive me home in my own car. I agreed becaus… – show
e I have never seen such politeness from an auto shop in my life. Matt and I chatted on the short drive home and they took great care of the car when I went back to retrieve it. Prices were great, service was stellar — if the car breaks down- I’ll have no hesitation to call Paris Factory Rides Auto.
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T
2020, November 11, 10:52 pm
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Matt and his wife do a fantastic job, I needed some work, he was very professional, did a great job with OEM parts and was a great value. I am definitely going back. Thanks Matt.
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Shannon Suave
2020, November 11, 6:33 pm
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Amazing place, friendly staff, very reasonable prices. They were able to squeeze me in even though they were incredibly busy. Highly recommended
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Steve Malecki
2020, November 10, 7:33 am
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Best auto repair shop in Paris. Matt, the head mechanic and owner, is great to deal with. He is a great guy, easy to talk to and fair. I only being my cars there. Give Matt a try, you won't regret it.
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Kelly Temple
2020, October 9, 10:48 pm
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I can't say enough good things about this business. I originally took my van to get a trailer hitch and oil change. Matt and his mechanics worked hard to get it installed and for a fraction of the cost quoted from the dealership. A very fair price and they kept me updated throughout the process of the installation.
A couple of months later, my van (2 years old) wouldn't start. The dealership dismissed it as two dead batteries that need to be replaced for over $800…which wouldn't solve any of… – show
the actual issues. I drove over to Matt who looked at it immediately and put way more effort into finding the problem than I ever expected him to. He ended up saving us hundreds of dollars because only one battery needed to be replaced and was causing all of the issues. He was timely, kept me updated and was very very receptive to my concerns and experiences to help diagnose the problem. He was understanding and very nice and didn't just dismiss my concerns. He took so much extra time and I truly appreciate his efforts.
He has a life long customer with us thanks to his thorough investigation into the issues and care of our vehicle.
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Katelynn Biedinger
2020, September 26, 2:50 am
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Matt and his team are such good people I have nothing but great things to say about their work and service, solid and trustworthy.
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Andrei Nicolae
2020, August 18, 5:05 pm
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Best service around. I never feel like i have to worry about being ripped off or end up spending too much money unnecessarily. Matt and his staff are just great.
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Mike
2020, June 27, 5:25 am
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Amazing shop, would highly recommend to anyone! Matt and staff are the best out there, took care of my car when no one else could! 10/10!
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mike piech
2020, June 16, 8:55 pm
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Great experience with Matt, very reliable and trustworthy team. Will be back again!
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Harnek Singh
2020, May 21, 7:42 pm
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Excellent place great people best mechanics and you'll walk out with lots of smile.
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Ryan McAuley
2020, May 18, 2:00 am
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Mat and his mechanics are top notch. Fair prices and excellent quality service. Will be back.
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Avanti Patel
2020, February 3, 3:37 pm
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Matt is the most amazing mechanic I know off hands down this man is honest and the workman ship is the best I have seen. I have had my fair share of mechanics to deal with but this guy will always tell you the truth and not make you spend a penny more then you have too. Factory rides is always be my only choice. Thanks Matt (Ali and family)
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Vicky Lichty
2019, November 16, 10:33 pm
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Great Place! Great service and people! Great with VW vans!
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Darren McKinna
2019, November 8, 11:34 am
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Great friendly fast service.
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Luke DeNaeyer
2019, October 21, 2:06 am
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Maintaining our fleet of service vehicles in a timely manner, keeping us on the road. Thank you for the great service and value.
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Dave Shantz
2019, October 3, 5:06 pm
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I have worked in the automotive service industry for over 20 years as a service advisor and service manager, without a doubt Matt the owner of this store is likely the best technician I have ever worked with. Honest as they come and always has clients best interest in mind. I have never seen a situation where whatever the problem is that Matt has been unable to find the right solution. You can't go wrong using this shop for service & repair!
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robert booth
2019, August 21, 3:10 pm
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The best auto repair
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Jason Lang
2019, August 13, 9:58 pm
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Very knowledgeable staff- great experience- thanks
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Brant K
2019, June 27, 9:15 pm
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I went it to get a second opinion on a rack and pinion steering issue, that another garage was ready to replace the whole assembly. Matt and Cody said just keep an eye on it for leaking when I am parked and not to spend my money at this time. But they found my upper ball joints completely shot and showed me the the movement in them.
Fair and honest people worth the drive from KW.
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Skyler Blenkinsop
2019, May 24, 4:24 pm
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Was able to squeeze me in the same day that I called, and had my truck out of the shop within a couple hours. Very friendly and honest workers. Would highly recommend Paris Factory Rides Automotive to anyone!
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Marin Autohaus Inc.
2019, May 15, 2:47 pm
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Honesty, quality, friendly and every knowledgeable, something that’s very hard to find all in one place. Factory Rides has it all! Highly recommend.
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Jerzy Radko
2019, April 24, 12:54 am
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New garage, excelence skills mechanics, very professional and trust place to fix all problem your car. Recomending to all drivers.
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Seth Pettman
2019, March 7, 3:31 am
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Super helpful in diagnosing a challenging issue with my pickup. Also very friendly and accommodating. Would not hesitate to recommend!
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Aaron Hobbs
2018, December 14, 5:24 am
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Squeezed me in when I was in real trouble and needed a hand. They were friendly, helpful, and very knowledgeable. This new garage is already making a great name for itself around town!
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C H
2018, December 5, 11:06 pm
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The service was great. They made helpful suggestions and accommodations to suit my schedule and took the time to explain the work that they did. Thank you!
Great service as always! Thanks for helping me get back on the road
. Would definitely recommend
A couple of months later, my van (2 years old) wouldn't start. The dealership dismissed it as two dead batteries that need to be replaced for over $800…which wouldn't solve any of … – show
He has a life long customer with us thanks to his thorough investigation into the issues and care of our vehicle.
Matt and staff are the best out there, took care of my car when no one else could! 10/10!
Fair and honest people worth the drive from KW.
your car. Recomending to all drivers.